Terms of Service

Company Information

Brand Name:
Qexlaro™

Legal Company Name:
Hangzhou Miaoyan Network Technology Co., Ltd.

Website:
qexlaro.com

Business Address:
Room A3892, Room 208, Building 2, No. 138 Dinggong Road,
Liangzhu Subdistrict, Yuhang District,
Hangzhou, Zhejiang Province, China

Customer Support:
Email: service@qexlaro.com
Phone: +86 178 9647 7329

Terms of Service

Welcome to Qexlaro™. These Terms of Service explain the rules, responsibilities, and conditions that apply when you visit our website, browse our products, or place an order through our online store.

By accessing or using Qexlaro™ services, you acknowledge that you have read, understood, and agreed to follow these terms together with our related policies.

SECTION 1 - Website Access & Account Responsibilities

When using our website, you agree to provide accurate and complete information when required for purchasing, payment, and delivery purposes.

  • You are responsible for maintaining the security of your account information.
  • You agree that all information submitted during checkout is accurate and current.
  • You may not use our services for unlawful activities or unauthorized purposes.

SECTION 2 - Product Information

Qexlaro™ makes every effort to display product details, images, descriptions, and specifications as accurately as possible.

However, differences may occur due to screen settings, device displays, manufacturing updates, or product improvements.

We reserve the right to update product information, modify availability, or discontinue products at any time without prior notice.

SECTION 3 - Orders & Purchases

Submitting an order represents your request to purchase products from Qexlaro™. Orders are considered accepted only after payment verification and confirmation.

  • We reserve the right to refuse or cancel orders when necessary.
  • Customers should review order details carefully before completing checkout.
  • Orders are subject to our Return & Refund Policy.

SECTION 4 - Pricing & Payments

Product prices, promotions, and discounts may change periodically. The final price charged will be the amount displayed at checkout.

  • Prices may not include applicable taxes, customs fees, or additional charges.
  • Customers are responsible for providing valid payment information.
  • Payment approval is required before order fulfillment begins.

SECTION 5 - Shipping & Delivery

Qexlaro™ works with trusted fulfillment partners to deliver products efficiently. Delivery dates are estimates and may be affected by transportation, customs procedures, weather, or circumstances beyond our control.

Once an order has been transferred to the shipping carrier, delivery responsibility follows the carrier's transportation process.

SECTION 6 - Intellectual Property

All website content including logos, brand elements, text, images, graphics, product descriptions, and designs belong to Qexlaro™ or authorized partners.

Users may access our website for personal shopping purposes only. Unauthorized copying, reproduction, distribution, or commercial use is prohibited.

SECTION 7 - Third-Party Services

Our website may include links, payment services, or tools provided by third parties. These external services operate independently from Qexlaro™.

We are not responsible for the content, policies, or practices of third-party websites and recommend reviewing their terms before use.

SECTION 8 - Privacy Protection

Your personal information is handled according to our Privacy Policy. By using our services, you acknowledge that information may be processed to complete orders, provide customer support, and improve shopping experiences.

SECTION 9 - Customer Feedback

If you provide reviews, suggestions, comments, or other feedback, you grant Qexlaro™ permission to use such content for improving and promoting our services.

Feedback must not contain unlawful, harmful, misleading, or inappropriate content.

SECTION 10 - Prohibited Activities

Users agree not to misuse our website or services, including but not limited to:

  • Attempting unauthorized access to website systems.
  • Uploading harmful software or malicious code.
  • Using our services for fraudulent or illegal activities.
  • Violating intellectual property or privacy rights.

SECTION 11 - Disclaimer

Qexlaro™ provides website services and products on an "as available" basis. While we aim to maintain accurate information and reliable service, we do not guarantee that every feature will always be uninterrupted or error-free.

SECTION 12 - Limitation of Liability

To the fullest extent permitted by applicable laws, Qexlaro™ shall not be responsible for indirect losses, unexpected damages, or consequences resulting from website usage, product usage, or circumstances beyond our reasonable control.

SECTION 13 - Changes To These Terms

Qexlaro™ may update these Terms of Service periodically to reflect changes in our services, business operations, or legal requirements.

The latest version will always be available on this page. Continued use of our website after updates means you accept the revised terms.

SECTION 14 - Governing Terms

These Terms of Service shall be interpreted according to applicable laws and regulations related to Qexlaro™ business operations.

SECTION 15 - Contact Information

If you have questions regarding these Terms of Service, please contact our support team.

Email:
service@qexlaro.com

Phone:
+86 178 9647 7329

Customer Service Hours:
8:00 AM – 10:00 PM
China Standard Time (UTC+8)