Company Information
Brand Name:
Qexlaro™
Legal Company Name:
Hangzhou Miaoyan Network Technology Co., Ltd.
Website:
qexlaro.com
Business Address:
Room A3892, Room 208, Building 2, No. 138 Dinggong Road,
Liangzhu Subdistrict, Yuhang District,
Hangzhou, Zhejiang Province, China
Customer Support:
Email: service@qexlaro.com
Phone: +86 178 9647 7329
Privacy Policy
Last Updated: December 25, 2025
At Qexlaro™, protecting your privacy is an important part of the trust we build with our customers. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, browse products, or complete a purchase.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
To provide a smooth shopping experience and properly process orders, Qexlaro™ may collect different types of information.
Information You Provide
When you interact with our store, we may collect information such as:
- Name and contact details
- Email address
- Shipping and billing information
- Phone number
- Payment-related information required to complete transactions
Automatically Collected Information
When you browse our website, certain technical information may be collected, including:
- IP address
- Browser type and device information
- Website activity and interaction data
- Cookie-related information
2. How We Use Your Information
The information collected may be used for the following purposes:
- Processing and delivering your orders
- Providing customer support and responding to inquiries
- Improving website performance and shopping experiences
- Sending order updates and service notifications
- Preventing fraud and protecting account security
3. Data Protection & Security
We take reasonable measures to protect customer information and reduce the risk of unauthorized access.
- ✔ Secure payment processing technology
- ✔ Encrypted transmission of sensitive information
- ✔ Limited access to personal data by authorized personnel
- ✔ Protection procedures designed to maintain information security
Qexlaro™ does not store complete credit or debit card details on our own servers. Payment information is processed securely through authorized payment providers.
4. Sharing of Personal Information
We do not sell or rent your personal information to third parties.
Information may only be shared with trusted service providers when necessary to operate our business, such as:
- Payment processing providers
- Shipping and fulfillment partners
- Website operation and technology providers
- Customer service tools
These partners are only provided with information needed to perform their services.
5. Cookies Policy
Qexlaro™ uses cookies and similar technologies to improve website functionality and provide a better browsing experience.
Cookies may help us:
- Remember shopping cart information
- Understand visitor behavior
- Improve website performance
- Provide more relevant content and advertisements
6. Third-Party Services & Links
Our website may contain links or integrations from third-party services. These external websites have their own privacy practices.
Qexlaro™ is not responsible for the privacy policies or content of third-party websites.
7. Children's Privacy
Qexlaro™ does not knowingly collect personal information from children under the age of 13.
If you believe that a child has provided personal information without proper authorization, please contact us and we will take appropriate action.
8. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- Requesting access to your information
- Requesting corrections to inaccurate information
- Requesting deletion of personal information where applicable
- Managing marketing communication preferences
9. Policy Updates
Qexlaro™ may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements.
The updated version will be posted on this page with the latest revision date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact our support team.
Email:
service@qexlaro.com
Phone:
+86 178 9647 7329
Customer Service Hours:
8:00 AM – 10:00 PM
China Standard Time (UTC+8)